On board Hostesses and Stewards are Italo’s calling card. They are key figures to welcome passengers and for their service and comfort. Travelling with Italo is considered an excellent experience by all our passengers. Professionalism, empathy and care are the distinctive elements of our on board staff.
Italo is recruiting
48 Train Hostesses & Stewards to work in Milan, Rome and Naples
The Train Hostess or Steward:
- Represents the Italo Brand and Values with her or his style and behaviour
- Performs reception and hospitality duties of travellers
- He/she ensures the catering service on board
- Takes care of the decorum and tidiness of the environment,
- Offers assistance and establishes a relationship of trust with customers
- Manages the information process, offering support to customers
Requirements and skills:
- Qualifications: Diploma/ Degree
- Work Experience: > 2 years (preferred)
- Job Sector: Tourism, Transportation, Personal Services (preferred)
- Any experience abroad is considered plus
- Excellent knowledge of the English language
- Previous experience in contact with the customer / personal service
- Availability to work on shifts
- Willingness to work during holidays
- Availability to work full time or vertical PT, spread over 3 days per week (Friday, Sunday and Monday)
- Willingness to work in one of the following locations: Milan, Rome and Naples
- Soft Skills:
- Smile and relational empathy
- Good communication skills
- Operational problem solving
- Autonomy and dynamism
- Respect for hierarchy
- Pride in service/ Attention to order
Successful candidates will take part in a training course of approximately three weeks. After sitting a final exam, successful candidates will be called on duty through an Agency work contract.
Don't waste your time!
Click here to apply to work in Milano
Click here to apply to work in Rome
Click here to apply to work in Naples
