On board Hostess & Steward

On board Hostesses and Stewards are Italo’s calling card. They are key figures to welcome passengers and for their service and comfort. Travelling with Italo is considered an excellent experience by all our passengers. Professionalism, empathy and care are the distinctive elements of our on board staff

Our on board activities:

  • Represent Italo’s brand and values in their style and attitude
  • Manage the catering service on board
  • Make sure the environment is neat and tidy
  • Give assistance and establish a relationship with passengers based on trust
  • Give information and support to passengers
  • Support the Train Manager in operational activities


Skills and requirements:

  • Qualification: diploma/degree
  • Over 2 years of work experience is preferred
  • Work sector: retail, tourism and services is preferred
  • Work experience abroad is preferred 
  • Good knowledge of English (B2)
  • Previous experience in customer service
  • Available to work on shifts and holidays
  • Available to work in one of the following bases: Venice, Milan, Rome, Naples


Soft Skills:

  • Smiling attitude and empathy
  • Pride in service and tidiness
  • Good communication skills
  • Operational problem solving skills
  • Independent and dynamic


If you have these skills and would like to have a career in high speed rail, join our crew and send your application.


Would you like to know the recruitment steps for on board Hostesses and Stewards?



Follow us on our Linkedin channel to be always updated on new vacancies and on the initiatives and projects of Italo’s staff


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